1. General Information

In accordance with the General Data Protection Regulation (GDPR), we inform you about the processing of your personal data.

2. Data Controller

Identity: FLAPS
Purpose: Order management and customer communication

3. Data We Collect

The personal data we collect includes:

• Full name
• Contact phone
• Email address (optional)
• Delivery address (only for home deliveries)

4. Purpose of Processing

Your data will be used to:

• Process and manage your orders
• Contact you regarding your order
• Send order confirmations and updates
• Improve our services

5. Legal Basis

The processing of your data is based on your express consent and the execution of the sales contract.

6. Data Retention

Your data will be retained for as long as necessary to manage your order and to comply with applicable legal obligations.

7. Your Rights

You have the right to:

• Access your personal data
• Rectify inaccurate data
• Request deletion of your data
• Object to the processing of your data
• Request restriction of processing
• Data portability

To exercise these rights, you can use the "Forget my data" button in the order form or contact us directly.

8. Security

We have implemented appropriate technical and organizational security measures to protect your personal data against unauthorized access, loss or alteration.

9. Data Sharing

Your data will not be shared with third parties without your consent, except when necessary for the provision of the service (e.g., courier companies for home deliveries) or by legal obligation.

10. Cookies and Local Storage

We use browser local storage to remember your preferences and order data. You can delete this data at any time using the "Forget my data" button.

11. Updates

We reserve the right to modify this privacy policy. Any changes will be duly notified.